| Disadvantage THEM |
Advantage US |
You have to unplug everything and then haul it to the nearest location. What if the problem is not really with your computer but another piece of equipment? |
We come to you! Nothing for you to do but make an appointment. |
Your computer may sit on a shelf for up to 2 weeks before a technician even looks at it. |
Same day service & fast turn-around. Most problems can be, and usually are, fixed in less than an hour. For more complex problems, such as replacing a Hard Disk, etc., we will fix it in our shop and return it to you the next day. |
You are responsible for backing up your music, pictures, documents, etc. |
We backup your data
files - pictures, music, documents, emails, etc. |
Most homes have more than one computer and taking them all someplace else for service is just not practical. |
We can work on multiple computers in the same service call and fix all of your problems in one visit. |
You have to remember
how to hook everything back up when you get it back home. |
We make sure everything is hooked back up properly when the work is complete. |
High overhead & expenses. This cost is then passed on to you, the customer. |
Low overhead - we
have no storefront to maintain, just our vehicles and we pass this
savings on to you. |
Separate charges or flat rates for each service that they provide even if it takes them only minutes to do. |
If we can perform a RAM upgrade, add a CD/DVD Writer, a second Hard Disk or anything else that you might need, in an hour (and we have done so many times in the past) you will only pay only our hourly rate plus the cost of the parts themselves. |